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Phone: 13 QGOV (13 74 68)

International callers: +61 7 3328 4811 (+10 hours UTC)


Department of Tourism, Innovation and Sport
PO Box 15168
City East QLD 4002

Providing feedback or making a complaint

We encourage and appreciate feedback as it helps shape our service delivery and values, and improve the way we achieve our goals and interact with each other.

You can submit feedback and complaints anonymously if you wish. However, please be aware that if you submit anonymously, we cannot contact you to get further information or to tell you the outcome of your submission.

Lodge a complaint by:

Assistance with your enquiry or complaint

If you are deaf or have a hearing or speech impairment, you can call the National Relay Service on:

  • 133 677 (TTY/Voice) or
  • 1300 555 727 (Speak and Listen).

If you need an interpreter, call the Translating and Interpreting Service (TIS National) on 131 450.

If you need any other assistance, please contact us using the contact details above.

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Last updated: 17 Sep 2021