We are committed to creating an environment for new investment, and revitalisation and redevelopment of our tourism industry.
On this page
- Grow quality products, events and experiences
- Invest in infrastructure and access
- Accessible tourism in Queensland
- Build a skilled workforce and business capabilities
- Seize the opportunity in Asia
- Tourism Industry Business Capability Development program
- Related funds, programs and initiatives
Pre-COVID-19 tourism supported one in eleven Queensland jobs and was worth more than $28 billion to the state’s economy.
We know that tourism is crucial to our state and so we’re backing our tourism industry to thrive with long-term growth that is sustainable for decades.
We’re investing in new tourism attractions, products and experiences and in major projects to grow Queensland tourism.
We know how important strong regional tourism is to our state and we are committed to providing improved infrastructure and access to help attract more visitors.
Through a range of programs and initiatives, we focus on four priority areas to attract investment, sustain communities and continue to grow tourism and jobs in the state
Grow quality products, events and experiences
Queensland has built a solid reputation for the diversity, quality and safety of its destinations and experiences. This priority area aims to:
- develop high quality, innovative products and experiences
- develop new and refreshed ecotourism, nature-based and cultural heritage products and experiences
- attract and grow events in Queensland
- improve the customer-focused service culture and experience.
By expanding our offerings to include more world-class contemporary and unique products, and authentic experiences only available in Queensland, we can attract new and repeat domestic and international visitors, as borders reopen, to our state.
Invest in infrastructure and access
Modern, high quality infrastructure is crucial to providing seamless travel to and around Queensland. This priority area aims to:
- position Queensland as a leading destination for tourism infrastructure investment
- improve transport access and infrastructure
- build aviation access and strategic partnerships
- facilitate, advocate and provide support to help project proponents deliver new and improved infrastructure across our state.
Investing in new tourism assets, expanding access and improving infrastructure that supports the tourism industry will drive real growth in tourism opportunities and jobs.
Accessible tourism in Queensland
On 11 November 2021, the $458,000 Accessible Tourism in Queensland project was announced as part of the Tourism Industry Reference Panel’s Interim Action Plan for Tourism Recovery.
Get Skilled Access (GSA) and TravAbility will deliver the project on behalf of the department, in consultation with the Queensland Tourism Industry Council and relevant Regional Tourism Organisations.
GSA is an Australian-owned disability enterprise founded by Australian wheelchair tennis ace Dylan Alcott OAM. Travability is a specialist travel agency catering for travellers with disability.
The project includes the assessment of tourist infrastructure accessibility and tourism business capability in six selected tourism destinations of Queensland for people with disability including:
- Brisbane and surrounds
- Gold Coast
- Sunshine Coast
- Hervey Bay and the Fraser Coast
- Townsville and the Outback
- Cairns and surrounding region.
A range of resources for tourism operators, including online and face-to-face learning modules, accessible communication guidelines, immersive experiences, and increasing operators’ awareness and confidence will be delivered as part of the project.
The project is an important part of the preparation for the Brisbane 2032 Olympic and Paralympic Games and will contribute to Queensland becoming a truly accessible tourism destination ready for this global event. In addition, the project will benefit more than 260,000 Queenslanders with a disability and more than 474,000 Queensland carers.
The project is due for completion late-2022.
Build a skilled workforce and business capabilities
Following the Queensland Tourism Workforce Plan 2017-20 prepared by Jobs Queensland, the Queensland Government is implementing initiatives to help ensure employers have the skilled workforce they need to meet future demands of Queensland's growing tourism industry. These aim to:
- strengthen industry pathways for students to build careers in tourism
- develop a tourism workforce plan
- develop the Indigenous workforce for the tourism industry
- build the capabilities of tourism businesses
- increase the digital capabilities and connectivity of tourism businesses.
Given the important role that tourism plays in the Queensland economy, it is vital that industry has the skills and experience to meet the growing demands of visitors who are seeking high quality services and experiences.
Seize the opportunity in Asia
Prior to COVID-19 the Asian tourism market was emerging as a major driver of economic growth, with more Asian travellers visiting Queensland than ever before—spending money and creating jobs across the regions. This priority area aimed to:
- implement a targeted Asia strategy
- connecting Asia to the regions
- leverage the tourism potential of the international education network.
Tourism Industry Business Capability Development program
To help tourism businesses be more competitive, adaptive and resilient, and cement Queensland’s position as a world-leading tourism destination, we are delivering the $3 million Tourism Industry Business Capability Development program.
The program runs workshops and mentoring sessions to support micro, small and medium sized tourism businesses across Queensland to build their skills and capabilities to succeed. The program is now in its third year and is delivered on our behalf by the Queensland Tourism Industry Association (QTIC) in conjunction with Regional Tourism Organisations and other industry stakeholders.
Related funds, programs and initiatives
- Advancing Tourism 2016-20 (PDF 2.9MB)
- Attracting Tourism Fund
- Connecting with Asia Strategy
- Education Experience Programs
- Great Barrier Reef Island Resorts Rejuvenation Program
- Great Keppel Island Rejuvenation Pilot
- Growing Tourism Infrastructure Fund
- Minjerribah Futures
- Outback Tourism Infrastructure Fund
- Tourism Experience Development Fund
- Whitsundays and Cyclone Debbie Recovery Fund
- Young Tourism Leaders program
Last updated: 11 Nov 2021