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Accessible tourism resources

To support Queensland tourism businesses to become more accessible and inclusive to all visitors, these resources have been developed by Get Skilled Access and TravAbility on behalf of the Department of Tourism, Innovation and Sport.

Get Skilled Access is an Australian-owned disability enterprise founded by Australian of the Year and retired wheelchair tennis ace Dylan Alcott OA. TravAbility is a specialist travel agency catering for travellers with disability.

Online learning videos

Podcast: Igniting Accessible Experiences

Igniting Accessible Experiences is a six-episode podcast series designed to help tourism operators make their services more accessible and inclusive. Join co-hosts Ben Pettingill and Bridie McKim as they talk with people with disability and tourism operators to uncover insights from both perspectives, shedding light on the experience of accessing and providing accessible tourism.

Ben Pettingill

Ben is the world's only individual to have competed in a Spartan obstacle course race while legally blind and untethered. He has successfully trekked the Kokoda Track twice and has also participated in the world's fastest water-skiing race.

Bridie McKim

Bridie is an actor, advocate and consultant. She has worked across both stage and screen and made history as the first actor with a disability to have a lead role on Australian television in The Heights. Bridie, who has cerebral palsy, uses her personal experiences to advocate for individual with disabilities in the arts and within broader communities and workplaces.

Episode 1: Experiences of accessible tourism providers – Dreamworld case study

Episode 2: Understanding the experiences of tourists with disability

Episode 3: Welcoming visitors with a service animal

Episode 4: Impact of universal design in tourism

Episode 5: Inclusive recruitment in tourism

Episode 6: Understanding non-visible disability

Episodes are available on Spotify and Apple.

Igniting Accessible Experiences has been produced in partnership with Get Skilled Access.

Podcast: Accessed That

Explore what it’s like to travel as a person with a disability. Hosts Oliver Hunter, a comedian with Cerebral Palsy, and Paralympic swimmer Karni Liddell – chat to travel lovers about their experience navigating the world, hearing the highs, the lows and the low down from the people who have been there, accessed that.

More accessible tourism resources

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As part of the Queensland Government, the Department of Tourism, Innovation and Sport  is committed to protecting your privacy, and have responsibilities under the Information Privacy Act 2009 (Qld) (IP Act) regarding the collection, use, storage and disclosure of personal information held by the department. More information.

Last updated: 08 Sep 2023